Senior Revenue Operations Manager
London Hybrid | £80,000 pa
About the Company
They build lab management, automation and AI software for the life sciences world — the kind of tools that scientists actually rely on day to day. The numbers tell the story: 950+ customers, including 8 of the top 10 global pharma companies, and 45,000+ scientist users worldwide. A team of 200+ across the UK, US, Israel and Poland, with serious product depth including ELN, LIMS, inventory management, 150+ device integrations, and AI-based informatics. Established enough to be stable, still moving fast enough that what you build will matter.
About the Role
This is the first dedicated Senior Revenue Operations Manager role. You would report directly to the Chief Financial & Operations Officer, partnering with the CMO and SVP Sales, with real autonomy to build the revenue engine from the ground up. This isn't a seat on a ten-person RevOps team where you own a slice of the funnel — you'd be the owner of revenue operations, setting strategy rather than inheriting someone else's.
Key Responsibilities
- Design and roll out scalable lead-to-cash processes that tighten up funnel performance
- Own the GTM stack (Salesforce / HubSpot) and drive real AI and automation into the revenue engine, finding the practical use cases that make the GTM teams faster and sharper
- Build the single source of truth: clean data, trustworthy dashboards, and honest forecasting
- Partner with Sales and Marketing leadership on CRM hygiene, forecast discipline and deal qualification (MEDDPICC)
- Keep an eye on churn, expansion and pricing alongside Customer Success and Finance to protect and grow net revenue retention
- Shape territories, comp plans and headcount models as the business scales
What We're Looking For
- 5+ years in Revenue Operations (or close to it), ideally in B2B SaaS
- Hands-on with Salesforce and HubSpot admin
- Has actually implemented AI or analytics tooling in a GTM setting — not just talked about it
- Comfortable with MEDDPICC or a similar methodology
- Strong on project management, genuinely good with data, and able to influence people across Sales, Marketing, CS and Finance without formal authority